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Pacific Harbour

Banksia Beach Qld. 4507

Welcome to
GTG senior care

Personal, Individual, Caring Tech Support

Grey Tech Gurus is an Australian based community service organisation, made up of retired I.T. and business professionals who offer their expertise and time to provide tech support to Seniors. We rely on generous benefactors, patrons and donations to continue our work.


 Our Mission is to eliminate the technical divide impacting older Australians through affordable technology support and our goal is to assist as many people as we can.


Everyone here at Grey Tech Gurus, including consultants, admin staff and fund raisers are all volunteers.


 GTG was founded in 2023 by ex-Pulse International Chief Technology Officer, Wayne Robinson. Our modest fees cover our operational expenses. We offer a vast range of technology help, from basic tasks such as setting up Smart TV's, phones & computers to hardware, cyber security, Scam Awareness and Assistive Technologies such as Google Home and duress alarms. 


Education and Cyber-Safety go hand-in-hand with our technical support. Our Seniors Cyber Safety Workshops and pop-up help stalls at shopping centres helps Seniors avoid the ever increasing risks of Identity Theft, Phishing and Scams.


Best of all, you don't need to be on NDIS, My Aged Care or a Home Care Package in order to use our services.


We rely on the continued support of our patrons and welcome anyone who wishes to help with this very worthy cause.



Who is Eligible

Flexible Technology Assistance

Our services are primarily aimed at retirees, seniors, NDIS Participants and people on My Aged Care plans. We also assist other charitable NFP's (Not for Profit) organisations . 


Home Support

We provide house calls to your home within our service area. Our coverage is lited on the Service page, or click below.


Click for Service Area

Australia-Wide Remote Support

Providing you have a working device and basic internet, we can use secure, genuine Microsoft Remote Logon tools to provide support you anywhere in the country.

Phone Support

Help is only a phone call away. We can provide unbiased advice on a wide range of Tech Questions, such as Scam identification or what specifications do I need for my new PC.

For higher quality of life

We're Helping Everyone Stay Connected

Staying connected with technology is crucial for older adults as it can significantly enhance their well-being by reducing isolation, improving communication, and offering access to healthcare and information. Technology also supports cognitive health and can improve overall quality of life. 

 

Meet our
Tech Care team

Our team are all volunteers who give up their time to support this worthy cause. Most of us come from corporate I.T. or business background and we are mostly retired ourselves or are semi-retired. It is important to keep younger people enaged, so we have developed an intern program to train and mentor juniour staff. 

Wayne Robinson

Founder & Director of Grey Tech Guru's. Over 40 years I.T. experience in roles from Software Development to Chief Technology Officer / CIO Roles. Wayne has held technology related roles at Westpac, IBM, Pulse International and AMEX.

D.S.

D.S. is a graduate from ANU University with a Bachelor of Arts and was a long-term successful marketing manager at prestigious organisations such as Westpac and Citibank. At Grey Tech, D.S. now heads up our Public Relations role and is the subject matter expert on the Microsoft Office suite and other Microsoft 365 products.

Myles

Myles is our first ever intern. He is responsible for office admin and is currently being trained in hardware administration as well as web site administration.

 Wayne and his team recently redesigned and implemented a new website for our Bribie Island Orchid Society organisation. The Grey Tech Guru team was very easy to work with and we are very happy with the site which has had 32,000 hits over the past year.  Here is a link to the site  Thanks everyone.    


Bribie Island Orchid Society

  Even though we are in a different state to the Grey Tech Gurus, I have used Wayne & his team over 30 times. His team can logon remotely with most of my problems, especially email issues. These have always been fixed very quickly. I always call the Guru guys whenever I think I have a scam email and they check it out and clean it up. We have been so impressed that we've sponsored one of their Scam Awareness seminars.

Herb - SRE Grafton

 Wayne has been a volunteer with us at VMR Bribie for over 3 years now and has helped us out with out with many IT issues. He has been both knowledgeable and  quick to respond to issues.     

Ces - Commodore VMR Bribie

* How are Services Subsidised ?

We can offer extremely low fees on our support due to being staffed by volunteers and having funding from a variety of different sources. We will always try to keep our charges to the absolute minimum and we review our donation status twice per year. If we have good stream of donations and sponsorship, then we will reduce our fee structures accordingly.


Sources of Subsidies may come from;

  • NDIS - If you are on an NDIS plan speak to your NDIS Plan Manager or NDIA Coordinator (National Disability Insurance Agency)to check your eligibility.


  • My Aged Care - Our services may be free or subsidised by your My Aged Care plan if you have an approved care package. Speak with your Care Provider and mention our service.


  • Donations - We welcome and are grateful for any donations, bequeavements or sponsorship. We do not allow commercial advertising on this website and we will never sell or disclose details of any of our clients in return for donations.


  • Commercial Consultancy - Providing there is no conflict of interest, we will sometimes take on commercial I.T. consultancy projects, with any income from this being used to fund our core services.